Why Is My Brother Printer Stuck on Connecting Wlan

If your Brother printer is stuck on 'Connecting WLAN,' begin by verifying the wireless connection range and removing any obstacles. Confirm network connectivity with other devices and restart the printer along with the Wi-Fi router. Validate that the SSID and password match your Wi-Fi details. If the issue persists, check signal strength, security settings, and network name match. Reboot both your printer and the router. Consider updating the printer firmware and resetting network settings for a potential resolution. Additional troubleshooting methods are available to assist you in resolving the connectivity problem with your Brother printer.

Key Takeaways

  • Check Wi-Fi signal strength and proximity to router.
  • Verify correct SSID and password for network.
  • Restart printer and Wi-Fi router.
  • Update printer firmware for connectivity fixes.
  • Reset network settings on the printer if needed.

Check Wireless Network Connection

verify wifi connection status

If your Brother printer is stuck on Connecting WLAN, the first step is to check your wireless network connection. Start by ensuring that your printer is within range of your Wi-Fi router and that there are no obstructions causing interference.

Next, verify that your wireless network is working correctly by connecting another device, such as a smartphone or laptop, to the same network. If other devices can connect without issues, then the problem likely lies with the printer itself.

To further troubleshoot the network connection, try restarting your printer and Wi-Fi router. Sometimes a simple reboot can resolve connectivity issues.

Additionally, check if the SSID and password entered on the printer match your Wi-Fi network details. Incorrect network settings can prevent the printer from connecting to the internet.

Verify Printer Settings

To troubleshoot the issue of your Brother printer being stuck on Connecting WLAN, start by verifying the printer settings. Check the signal strength between the printer and the wireless router. Poor signal strength can cause connectivity issues. Confirm that the printer is within a reasonable range of the router to maintain a strong and stable connection.

Next, examine the security settings on your printer. Make certain that the security protocol (e.g., WPA2) on the printer matches the security settings on your wireless network. If the security settings are mismatched, the printer may struggle to connect to the network.

Verify that the printer is using the correct network name (SSID) and password. Incorrect network information can prevent the printer from successfully connecting to the WLAN. By confirming and adjusting these settings as needed, you can potentially resolve the connectivity problem and get your Brother printer back online.

Restart Printer and Router

troubleshooting printer and router

Restart your Brother printer and wireless router to help troubleshoot connectivity and network configuration issues. Sometimes, a simple restart can resolve the connection problems between your printer and the wireless network.

To begin, turn off your Brother printer by pressing the power button. Wait for a few moments and then unplug the power cord from the outlet.

Similarly, locate your wireless router and power it down by unplugging it from the power source. Allow both devices to remain off for about one minute to guarantee a complete reset.

After the minute has passed, plug the power cord back into your wireless router and turn it on. Wait for the router to fully restart.

Subsequently, plug in your Brother printer and power it on. Once both devices are back online, attempt to reconnect your printer to the wireless network. Check if the connectivity issue has been resolved by printing a test page.

Restarting the devices often helps in re-establishing the network connection and resolving connectivity problems.

Update Printer Firmware

Consider updating your Brother printer's firmware to potentially resolve connectivity issues and enhance performance. Firmware updates can address bugs, improve network compatibility, and provide performance enhancements.

To initiate the firmware update process, visit the Brother official website and locate the firmware update for your specific printer model.

Before proceeding with the firmware update, make sure that your printer is connected to a stable internet connection. Follow the troubleshooting steps provided by Brother to troubleshoot any connectivity issues that may arise during the update process. It's important to have your printer fully charged or connected to a power source to prevent any interruptions during the update.

Keep in mind some troubleshooting tips such as disabling any firewall or antivirus software temporarily, as they may interfere with the firmware update process.

Once the update is complete, restart your printer and check if the connectivity issue has been resolved. If problems persist, you may need to explore additional troubleshooting steps or seek further assistance from Brother customer support.

Reset Network Settings

troubleshooting network connection issues

If your Brother printer is stuck on connecting WLAN, resetting the network settings may help resolve the issue. To troubleshoot connectivity issues, start by accessing your printer's menu and browsing to the network settings. Look for an option to reset the network settings or clear the current network configuration. By doing this, you can erase any glitches or incorrect settings that might be causing the connection problem.

If a simple network settings reset doesn't work, you may need to contemplate performing a factory reset on your printer. This step will revert all settings back to their original state, which can often clear up persistent connection issues.

Remember that a factory reset will erase all personalized settings and configurations, so it's vital to back up any important information before proceeding with this step.

Contact Brother Printer Support

You can reach out to Brother Printer Support for assistance with resolving connectivity issues related to your printer being stuck on connecting WLAN. When facing such problems, contacting Brother Printer Support can provide you with expert guidance to troubleshoot the issue effectively.

Brother Printer Support offers troubleshooting steps tailored to address connection problems with your printer. By contacting them, you can receive instructions on how to reset network settings, check for firmware updates, and guarantee proper configuration of your printer's wireless connection.

Their team of dedicated support specialists can walk you through the troubleshooting process step by step, helping you identify the root cause of the connectivity issue. Whether it's a simple fix or a more complex network setup problem, Brother Printer Support is equipped to assist you in getting your printer back online and functioning seamlessly.

Don't hesitate to contact Brother Printer Support when your printer is stuck on connecting WLAN – their expertise and guidance can help resolve the issue promptly.


If your Brother printer is stuck on connecting WLAN, here are some steps to troubleshoot the issue:

  1. Check your wireless network connection.
  2. Verify printer settings.
  3. Restart both the printer and router.
  4. Update printer firmware.
  5. Reset network settings.

If the issue persists, don't hesitate to contact Brother Printer Support for further assistance.

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